Please Join Us For Our
Monthly Members Luncheon

Wednesday, May 11, 2022
From 11:30am - 1:00pm At

Maggianos Little Italy - Nortpark Center

Our Program Topic Will Be:

"The SERVE Method: Creating Success with Extraordinary Customer Service"

With the practiced eye of a professional humorous speaker, Charles Marshall examines common business blunders and questionable customer-service practices that prevent companies from growing. In an often hilarious but always insightful examination of businesses of all sizes, Charles takes a look at what makes good customer service work, and what makes bad customer service disastrous. Good customer service never happens accidentally. It is imperative to create a corporate culture that is serious about putting the customer first. Delivering the goods and creating brand loyalty is a priority. Dare to dazzle your customers by engaging the “The Wow Factor!”

Our Presenter Will Be:

Charles Marshall

Charles Marshall is one of the most popular humorous motivational speakers speaking today and has over 20 years experience speaking to audiences all over the United States.  Each year, Charles travels 100,000 miles to perform in over 100 corporate and civic venues from New York to California.  His animated delivery and original observations have captivated over 1,000 audiences over the past two decades, including many Fortune 500 companies.

He is the author of several books including: The Seven Powers of Success and I’m Not Crazy But I Might Be A Carrier. He also has produced and performed two full-length comedy videos, Fully Animated and I’m Just Sayin’!